Fast Feedback Request: Public Health Client Feedback Survey

We know that Patient Family Advisors have experiences with many different types of care, and some topics may be somewhat sensitive or too difficult to explore at this time based on your own personal experiences. You are encouraged to skip any Fast Feedback request if you are not comfortable with the subject matter.

If you have any questions or concerns, please let us know!

Brie, Kristen, Susan, Mike

Fast Feedback Team Leads

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Background Information

Public Health is piloting a client feedback survey which will collect client perspectives on the public health services they received. This pilot is being conducted at Northern Zone clinics where staff will recruit clients post-vaccination, during the 15 minute wait period before leaving the clinic.

The survey will be administered via QR code, iPads, and paper copies. Clients are able to take a handout with the QR code if they wish to complete the survey at a later time.

Please see the list of proposed survey questions (which can be found in the email which included this request) before responding to the below questions.

Survey Deadline: Tuesday, Oct 13 @11:59PM

Are the questions clear and easy to understand?

Yes

The survey will be shared via QR code posters and handouts for those who wish to complete it on their own device or at a later time. Clients may also choose to respond using the clinic iPad or complete a paper copy of the survey.

Does this approach make sense, or do you have other suggestions for how the survey could be administered?

Maximum 5,000 characters

0/5,000

Any additional questions or feedback?

Maximum 20,000 characters

0/20,000