Engagement Tip Tuesday January 14

Engagement Tip Tuesday January 14

What is engagement? Here at NSHA, we define engagement any process that involves a broad range of interests (patients, families, communities, stakeholders, staff, physicians and/or the public) to identify and set priorities or direction, contribute to or make decisions, influence change, assess and evaluate programs, policies and service. Engagement is two-way, involves the transparent exchange of information, seeks common understanding and leads to trust-based, sustainable relationships.